As GANESH TRADERS operates primarily in the B2B, wholesale, and distribution sectors, standard consumer return policies may not apply. All returns, refunds, and cancellations are governed strictly by the specific transaction agreements established during the order confirmation process.
In the event that wholesale goods or supplied products are received in a damaged or defective condition, businesses must report the issue to our support team within the timeframe specified in their individual supply contract. Reports must include adequate proof of damage (e.g., photographs, inspection reports).
Order cancellations for bulk supply or specific sourced products are subject to the terms of the individual purchase order. Orders that have already been dispatched or custom-sourced cannot typically be cancelled without incurring restocking or administrative fees, as detailed in the transaction-specific terms communicated separately.
For any disputes regarding billing, supply quality, or refunds, please contact our business relations team immediately at contact@ganeshtraderss.com. We are committed to maintaining professional standards and resolving genuine supply discrepancies.